• MARUCAANA 'M' logo circle 30% OFF OFFER  – INCLUDES FREE SHIPPING FOR ORDERS ABOVE £50

  • MARUCAANA 'M' logo circle 30% OFF OFFER  – INCLUDES FREE SHIPPING FOR ORDERS ABOVE £50

Terms and Conditions

Before making any purchases on our website, please take a moment to read through these terms and conditions. By using the site, you confirm that you’ve read, understood, and agree to all the terms listed. If you don’t agree, please stop using the website.

Please note: We may update these terms at any time. By continuing to use the site, you accept any changes.

Definitions

Using Our Site

MARUPHARMA is intended for personal, non-commercial use. By making a purchase on www.marupharma.co.uk, you agree to:

  • Follow these terms and any related documents.
  • Accept additional terms that may come into play due to changes in regulations or security measures.
  • Adhere to specific terms related to particular products.

You’re responsible for:

  • Any costs associated with using the site.
  • Keeping your account details and passwords secure.

This website follows UK law, so if you’re accessing it from outside the UK, make sure you follow your local laws. For accessibility issues or concerns, reach out to our customer support at [EMAIL ADDRESS].

Failing to comply with these terms may result in restricted access to www.marupharma.co.uk.

Rights and Responsibilities

This agreement covers your rights under the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013, and the Electronic Commerce Regulations 2002.

Company Details

MARUPHARMA Ltd (trading as MARUPHARMA) is registered in England and Wales under company number X. Our address is [ADDRESS HERE].

Regulatory Details:

  • General Pharmaceutical Council (GPhC): Registration Number X

Supply of Medication

You’ll have an online consultation with a UK-certified Pharmacist Independent Prescriber. The consultation and treatment will follow these terms. We’ll only share your information with your GP if you give consent; otherwise, your prescriber is responsible for your treatment. Medications will be dispensed by a UK-registered pharmacist based on the prescriber’s instructions.

Warranties

  • Your Warranties: You must provide accurate and truthful information during the online consultation. Giving false information can void the agreement.
  • Our Warranties: Our medical and pharmacy team will keep your information confidential.

Medication Description

Details of the medication depend on your specific prescription.

Price

Pricing varies depending on the prescription you receive.

Ordering Goods from Us

Under the Consumer Rights Act 2015, you have certain legal protections. Products must meet your legal entitlements. We do not sell to individuals under 18, and identity checks may be carried out.

Your order is finalised after completing a medical questionnaire and having it reviewed by our prescriber. Please note, the acknowledgement you receive after checkout doesn’t confirm prescriber approval. We may contact you regarding payment issues or suggest you consult your GP. Order confirmation happens when you receive a dispatch email, at which point a binding agreement is formed.

If your requested medication isn’t available, we may offer a substitute. Actual packaging may vary from images on the website. Your legal rights remain unaffected.

Payment

We accept Visa, MasterCard, and American Express. Payments are processed securely, but we can’t be held responsible for unauthorised access. Your card will be charged when you complete the checkout process, and all transactions are subject to verification. Prices are in GBP (£).

Delivery

Deliveries are handled by Royal Mail and DPD. You’ll get tracking details and notifications in the local language. Delivery estimates are provided on our info page, and we’ll notify you of any delays beyond our control. It’s your responsibility to ensure someone is available to accept delivery. We can’t provide refunds or replacements for missed deliveries. Once delivered, the items become your responsibility.

If you need to update the delivery address, let us know before dispatch. Delivery confirmation may require you to provide identification or relevant details. Once delivered, goods are entirely your responsibility. By placing an order, you agree to our Delivery and Returns Policy.

Your Right to Refund and Cancel

Under the Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013 (Regulation 28), you can’t get a refund once items have been dispatched. However, you can cancel an order before dispatch for a full refund, which will be processed within 10 days of your request. Refunds are made to the original payment method, and no extra fees are charged.

Please note, cancelling the contract doesn’t absolve you from any outstanding payments.

Ownership and Intellectual Property Rights

We retain ownership and intellectual property rights related to this site. All content on the website is copyrighted, unless stated otherwise. Using our content without permission is prohibited. Any trademarks on the site cannot be used without written consent.

Submitting Information to Us

We can’t guarantee the security of the site, so please avoid sending sensitive info. If you submit any unsolicited information, we may use it without compensation. Information may be shared with third parties, but only if you’ve given permission.

For any questions, don’t hesitate to get in touch with us!

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